Address: | Yousufguda madhura nagar |
Respected sir/Madam,
I am central drugs inspector serving for central government
I have bought washing machine from IFB 4 years back and i have maintained this washing machine with almost every month complaints finally 4 years completed now my warranty got finished and here is the problem started exactly 2 months under the warranty they have changed mother board and after 2 months again washing machine is not working then i have raised ticket then the person from yousufguda, madhura nagar, hyderabad dealer came and checked and said mother board was damaged again i surprised about the quality of IFB material only 2 months the ifb material will work is my question is that the quality maintaining by the branded IFB???
The dealer from yousufguda madhura nagar, Hyderabad are rude and they dont know how to speak with customers they are saying we have changed for free last time did they provided washing machine for free is that the way speak with customer??? Is IFB encouraging dealerships to this kind of persons??? If they changed for free they will provide worse material since it is a free material ???
These yousufguda dealers come every time and change the parts and i dont know what kind of quality parts they are maintaining and changing ... Now they are criticizing the customers by saying you can complaint any where.
This is not the way parts should work atleast 6 months to 1 year otherwise why should we encourage IFB.
IFB please take action and do the needful
BR,
Kamala
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