[Resolved]  IFB Industries — Worst services and threat

Address:New Delhi, Delhi, 110091

Please change your revert time its certainly not 24 hours

Imagine another 10 days your washing machine doesn't work. Another milestone achieved by IFB.

Complaint number 18449733.Technician came from SM enterprises ( Okhla or laxmi Nagar).

Technician visits says the machine is not kept at a proper place.Last technician came from same place and said its better to keep the machine at this place.Hence, we didnt signed the customer invoice.To which the technician threatened no one will visit again i[censored] dont sign. Even after that the complaint got closed.How?? Thanks to fake signatures which your technician did. Dont keep duffer technicians.

After that i have got 2 calls from Goa office and have asked them to send the technician again.No one visited.Its been 10 days.

On 3rd evening got call from SM enterprises (Puja) that some will visit tomorrow.That tomorrow didnt came till today.

The problem is there is a part broken covered in AMC. Thats y the technician is so much relenting.

How many time do u want customer to call support??

This is how you treat customers in AMC??? We are not going to renew AMC.
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Nov 8, 2016
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2016
IFB Industries Customer Care's response
Dear RC1,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team
Verified Support
Oct 08, 2016
IFB Industries Customer Care's response
Dear RC1

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected]  Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.   
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    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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