[Resolved]  IFB — Issue with microwave !

Address:Bangalore, Karnataka

Hello,

I want to register a complain against ifb for giving me a faulty product through flipkart.

This is the frst timer i never faced issue with any brand except for ifb. This is my first ifb product and this experience makes me think and tell others never ever to buy IFB products. from the moment i bought this microwave 2 weeks back i am facing issue either with the baking system in it or the steam generating inside which coves the glass panel or the door.. have been calling flipkart they tell me to call ifb customer care but IFB service center people are so dumb and they dont even respond, the demo installation only happened after 5 days after buying it. now daily i am calling them but they all keep on saying madam we will come tomorrow.
I dont know logging a complain here will do me any help or favour but i want such a system where complains registered by user like us should be seriously taken and these people either should be refrain from selling faulty products or they should be taught a lesson to respond to customer as soon as possible.I have paid 10640 rs for buying the ifb microwave, and i need to complete refund or it IFB people should resolve it, or i will take this case to court.
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Mar 20, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Aug 26, 2015
IFB Industries Customer Care's response
Dear Sir,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team
Complaint comments 

Comments

I have been contacting you from last week but you people are not sending even single technician to my house... dont come up with excuses .

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