[Resolved] IFB — machine not working since 11/04/15

om hari

from Delhi, Delhi

Address:

Kanpur, Uttar Pradesh

after 100 of calls and pursuance ur ifb Kanpur technician changed some parts in my machine on 01/05/2015 at 9:30 pm. On next morning when we put clothes for wash it is not working. I am trying to contact local team leader Mr. Ramveer he is not attending/pickings my phone and machine is not working it is collapsing with side walls with high sound. Pl send an engineer and made my machine.

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Mar 31, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

May 07, 2015

IFB Industries Customer Care's response Dear Om,

We apologize for responding so late on your issue, If just in case your issue still stands unresolved then please let us know your contact
details so that we can assist with your problem.

IFB Team.

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Comments

om hari

from Delhi, Delhi

still my machine is not working because their technician had changed the motor, belt and pulley of different model and that non technical event made more damage to the machine, it damaged the PCB, panel and body also. Now after 25 days passed the machine is still dead. They are neither able to repair it not changing while it is only 9 months old.
Poor Service.
Unskilled Technicians.
No one to help you in IFB.
Pl. don't go for IFB products...