[Resolved] IFB — Microwave not working for Months

Panneer Selvam K G

from Bengaluru, Karnataka

Address:

Chennai, Tamil Nadu

I have one complaint in my Microwave - whenever I power on - my power trips. This is there for almost 4 to 5 months now & upon my repeated complaints it is never rectified. Latest Complaint No[protected] Not sure if they really try to have this fixed. I am not using my product for almost 6 months now inspite of paying the AMC (as they assured that - AMC is required after the Warrenty expired last month) I do renewed my AMC for 2 yrs now by paying a huge amount still it is not yet be fixed & I am still not able to use my product. I like to bring to your kind attention so that some justise is done for me.

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Mar 22, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2014

IFB Industries Customer Care's response Dear Mr. Selvam,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Apr 10, 2014

IFB Industries Customer Care's response Dear Mr. Selvam,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future.

In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com . Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team.