[Resolved]  IFB — Microwave oven repair

I Purchased IFB MICROWAVE OVEN Model 20PG3S
in the year 2012. Later I made a
Annual Maintenance contract with
IFB INDUSTRIES LTD 37 ARCOT ROAD, VADAPALANI, CHENNAI-600026the AMC amount
was Rs 1, 760/- and the period of AMC
is 2014 to 2015( Invoice cum Receipt SL No:40615)

As my Microwave oven became repair 25 days back, I made a
complaint to IFB through phone number[protected] annd they gave me complaint no 11329856 on 04/04/14. For this
complaint one person came but not repair he said within in a weak we will
repair but no one came after that for repairing. So again on[protected] I Called
to customer care, but to much of my shock and surprise they told we received
status to your complaint number 11329856
starting that your Microwave oven is already repaired and the complaint is
closed. Then I made complaint and
complaint no 11352221.

I’m very worried about
ifb services very bad behaviour.
I have paid the required amount for AMC(Rs 1, 760/-) inspite of getting my money from me your concern is not setting
right my oven which is gross violation of the CONSUMER PROTECTION ACT1986, So as
a final chance Iam giving this complaint
to you for due action, Iwant my microwave oven to be repaired within 48 hours,
failing to set right the issue i have no other option other than to take this
matter to the Thiruvallur District Court/Consumer Forum.

K.MANI

THIRUVALLUR

Copy To: Thiruvallur District Consumer
Court/Consumer Forum1-D C. V. Naidu Salai 1stcross street,


Thiruvallur, TamilNadu-602001.