[Resolved] IFB — No responce on Installation/demo request

bhush39

from Chennai, Tamil Nadu

Address:

Bangalore, Karnataka

Ordered IFB Oven from Paytm, Order got delivered very next day (26/03/15). Customer ID 11015900, Real pain started after that. since 12 days i followed up almost 12 times for installation/demo but no success. Had discussion with Customer care supervisor (Balwinder singh) and he assured that he has talked to Sarjapur Bangalore Area head Suraj, it will be done in 24 hours but no call till today. Never expected this kind of behaviour from IFB Appliances. Time to return the product, if IFB is not listening at very first step, it will be big mistake to expect something in future if something goes wrong... Really disappointed

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Mar 16, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Apr 08, 2015

IFB Industries Customer Care's response Dear Bhushan,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Apr 09, 2015

IFB Industries Customer Care's response Dear Bhushan,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers: 3900 4321 Email
id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.