[Resolved] IFB — No response for the complaints

Lohith Muralidharan

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

I have given compliant on 24/03/2015 compliant no[protected] customer ID No3413107 about my IFB washing machine purchased on 25/05/2012 model Senorita VX 6 Kg.It was informed that another technician was required for completing the task.From that movement i have been calling on these service numbers: True care (Franchise for IFB industries Ltd[protected], Mr.Sai Marudu Vanan-[protected], Manager-Priya-[protected].Today (13/04/2015) alone I have made 17 calls .Till now no action was taken either they say "Macro technician is on leave, technician is not available or spare parts was not arrived or the spare part arrived colour is changed " Sorry to say that IFB service in chennai is getting worse

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Mar 18, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2015

IFB Industries Customer Care's response Dear Lohith,

We are extremely sorry for the inconvenience caused, We are looking into your
concern, and will revert at the earliest .

IFB Team.

Verified Support

Apr 18, 2015

IFB Industries Customer Care's response Dear Lohith,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers: 3900 4321 Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.