[Resolved] IFB — No response from the customer care for Installation of the Dryer

mikun2000

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I purchased an IFB dryer on 20th July, and i immediately called customer care for installation. For 5 days they kept on saying there servers are not working so they cannot register any requests. Finally on 1st Aug they registered a request for installation and till now that is 6th Aug not a single person has called and every time I call customer care the same story...we are sorry but definitely today the technician will come. Really disappointed with such a response from such a reputed company.

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Mar 20, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2015

IFB Industries Customer Care's response Dear Sir,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team