[Resolved] IFB — No Service after repeated reminders for IFB Washing Machine

Harish Kompella

from Gurgaon, Haryana

Address:

Bangalore, Karnataka

This is to bring it to your notice that we are not getting any service from you, even after lodging a complaint to your toll free number[protected] on 16th May 2014 I complained to you to attend to my IFB washing machine 3236180, which is not functioning. The ticket number is 12968486 I followed up with phone numbers - [protected] and [protected]. They say somebody is coming to attend to it; somebody asks for address and other details, but nobody turns up. This kind of drama has been happening for the last 4 days and we are left with no option but to write to you. Even after writing to you, if no action is taken within 24 hours, I will be compelled to seek other remedies.

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Mar 17, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

May 23, 2014

IFB Industries Customer Care's response Dear mr. Harish,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

May 24, 2014

IFB Industries Customer Care's response Dear Mr. Harish,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future.

In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com .

Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team.