[Resolved] IFB — non attention of service ifb washing machine

rajamonip

from Alampur, Telangana

Address:

Chennai, Tamil Nadu

customer code 4049423IFB wasing machine..c-226, 11th street, Periyarnagar, Chennai-82.your rep engineer sriSenthil who hasconcluded the maint contract upto30-3-201, duly charging Rs4450/, is yet to replace the door lock since three months elapsed inspite of reminding by phone[protected] thrice then, of late [protected]@0930hrs duly informing then about knocking sound machine gives.He assured that it will be attended.No responce till now.. today he did not attend thecalls. pl send u r service engineer.pl send u r authedicated agreement with company seal. regards, Rajamoni.P

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Mar 17, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2015

IFB Industries Customer Care's response Dear Rajamoni,

We apologize for responding so late on your issue.

We are looking into your concern, and will revert at the earliest .

IFB Team

Verified Support

Jul 16, 2015

IFB Industries Customer Care's response Dear Rajamoni,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers: 3900 4321 Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.