IFB — Non-demonstration/installation of IFB Products

Address:

Kolkata, West Bengal

Respected Sir, I have purchased two products of IFB on 20.01.2015. One is Washing Machine (6.5 kg.), bearing Invoice No. 12/SA/1415/19258 and the other is Micro Oven (30 litres) bearing Invoice No. 12/SA/1415/19256 from Great Eastern Trading Co., Garia Branch, 433, Garia Main Road, Kolkata-700084, W.B. I have contacted IFB Customer Care Services over phone number of times and as per their advice Kolkata based service centres also. I have requested Great Eastern, Garia Branch also. But all are in vain. Till date no IFB representative has attended for demonstration. I would, therefore, earnestly request your personal intervention towards the following : 1. Pl. help me and take needful action so that IFB representative attends for demonstration/installation immediately. 2. Take this matter to the notice of the highest authority of IFB. 3. Great Eastern Trading Co., Garia Branch should be banned to sell any IFB Product as they are not taking any initiative. Your necessary action in this matter shall be highly appreciated. Scanned copies of the Invoices of the above two products are enclosed herewith. Any mistake on my part may please be excused. With regards, MD. ABDUL SATTAR MONDAL KASTURI PARK, SOUTH KUMRAKHALI P.O. NARENDRAPUR, KOLKATA-700103 MOB.NO. [protected], e-mail : [protected]@ongc.co.in