[Resolved]  IFB — Not attended the complaint 10 days are over Ticket No: 14135963

Address:

Bangalore, Karnataka

Dear Sir, I have lodged complaint on 28th Oct'14 regarding my microwave is not working properly.Ticket no: 14135963. Even repeated reminders and calls to customer care and service cordinators but to no avail. No response. Dam pathetic service. It is nearly 10 days have passed still they are not concerned at all. I am sorry to say that IFB has no service at all neither at customer care level nor at service provider level. I am providing the numbers of the officials whom I called. Mrs. Sushmita(Branch Co-ordinator) no:[protected]starts at 10:30am closes at 5:00pm),[protected]always remains switched off) she of no use. Mr. Prabash(Service Incharge) no: [protected] very pathetic response. Mr. Bharat ( [protected]) Branch Co-ordinator not at all bothered. My suggestion is to revamp the whole Bangalore team of service and cancel the licence to the present providers. Hope you will take action to the best for company progress. Thanks & regards, Ravinder Koul Cell: [protected] Bangalore-82