IFB — Not giving proper service

Address:

Bangalore, Karnataka

Have a look on this issue, u may face this from IFB. hi my name is srinivas, i am from bangalore.I have an IFB washing machine in AMC.I have a given a complaint to the IFB customer care regarding our washing machine number[protected] on 03.4.15. Immediately one of the technician has come and checked . He said that has need some spare parts to repair so he will bring tomorrow.Next day he came and removed the hole tub and repaired some thing for 2 hour, said to use the machine after 3 hr and taken 1220 rs from us . Then i used on that evening, it run properly . But on the next day it stopped washing . i have called the the technician and said about the problem.He said that he will come tommarow. But he didn't come, i go on calling daily no response at all for above 2 weeks not only to the technician we go on call to the customer service also. Daily they r telling that today we will send but no response. Now 3 days back the same technician has com and removed the whole parts machine and said he has to bring shaft bush, so he will bring today it self and repair it.But from 3 day he didn't come nor picking the phone . even if i call to the Service manager after picking the phone when i say my name he is disconnecting the phone. this is the way they r responding to our compliant.