[Resolved] IFB — Not send companies engineer for servicing washing machine.

Jibrail bagwan

from Mumbai, Maharashtra

Address:

Solapur, Maharashtra, 413307

I had made 3 time call to customer care in last week to service my Washing machine. Also, I told them to repair it because it started with "error".
The care told me, company engineer will visit shortly. But engineer not come for single visit in 3 calls.
Also, machine was not yet serviced from purchased date to till.
In last visit the person told to buy stabilizer of Rs 4000/-
Why stabilizer?
That machine I purchased for Rs.- 23000/-
Instead of other company with low price about 8000/- to 10000/-

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Oct 20, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2016

IFB Industries Customer Care's response Dear Jibrail,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team