[Resolved] IFB — Not Working IFB Micro Oven (20 Ltr.)

Koustav1977

from Ahmedabad, Gujarat

Address:

Howrah, West Bengal

I am the 1st time user of IFB product, I bought a Micro Oven (20 ltr.) in Dec 2011, after two & half years having technical problem not heating food on 10.08.2014. Telephonic complaint lodged to customer care Ticket no 13542634 dated 11.08.2014. Next day on 11.08.2014 representative attend my complain and said want to change one electrical equipment with charge of Rs. 2000/- around and service charge of Rs. 217/-. Next day on 12.08.2014 I confirmed to this representative to restore the system as he was advised. But after that still waiting no operational movement from your side. Being a branded company IFB, there were no technical/electrical equipment available yet now after 18 days. Still waiting for you assistance. Please look into the matter & solve the problem immediately. Koustav Mukhopadhyay 47, Hem Chakraborty Lane, Howrah - 711101 [protected]

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Mar 29, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2014

IFB Industries Customer Care's response Dear Mr. Mukhopadhyay,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.