Ifb has by far the most pathetic customer service team. These people are not just unprofessional but manner less and completely insensitive as well. They promise to resolve your problem in 48 hours but its been 16 days today that i have lodged a complaint and they have all the excuses in the world to not do their job. Today i spoke to ms preeti who is supposedly the service center head for my area and to my disappointment she also gave me 48 hours tat to resolve my complaint. Really!!! 48 hours more after having wait for 16 days. And by the way this not the first time that i facing this kind of problem with ifb customer care team. This has been a consistent experience with them every time i had raised a complaint with them. For anyone who is even thinking of buying a ifb product, think again.. Buy any other brand but not ifb. Please learn from my experience. I do not want to get harnessed at the hands of ifb any more so it is my humble request kindly refund my money that i have spent on purchasing the product plus the amount ifb has charged me for amc. Was this information helpful? |
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