[Resolved] IFB — Persisting Washing Machine problem after 3 weeks

Sarbari

from Durgapur, West Bengal

Address:

Bardhaman, West Bengal

My washing machine IFB Senator 6 kg washing machine stopped functioning on 6th June, 2015. I filed a complaint (Ticket No.[protected]. After 3 weeks of waiting, finally last Saturday i.e. on 27.6.2015, the problem was fixed. On Sunday i.e. on 28.6.2015, again while machine was running suddenly it stopped functioning. This kind o[censored]nreliable, delayed service from IFB is uncalled for. If the problem is not fixed on an urgent basis at the earliest, the brand value and reputation of IFB will be in question. Looking forward to early assistance.

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Mar 19, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2015

IFB Industries Customer Care's response Dear Sabari,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Jul 08, 2015

IFB Industries Customer Care's response Dear Sabari,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected]
Other subscribers: 3900 4321 Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.