[Resolved] IFB — Poor customer experience (IFB Bangalore)

sroutdoor

from Pune, Maharashtra

Address:

Bangalore, Karnataka

IFB customer complaint number : 14008746, not addressed even after 12 days. I tried my best to reach out to IFB service engineer (bangalore): [protected], around 100 times i might have tried. but it's waste of time. Worst part is, from yesterday onwards, either girl or Kids are taking the call. It's quite unacceptable and irresponsible. I felt harassed. It's really very bad for IFB brand. I don't know where to raise the complaint. I request you to act on it.

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Mar 16, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2014

IFB Industries Customer Care's response Dear Rajesh,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Oct 30, 2014

IFB Industries Customer Care's response Dear Rajesh,

As per your request/appointment complaint will be attended on Saturday (31st October 2014)

In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com

Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team