[Resolved] IFB — Poor product and service | |||||
I m customer of ifb from 2007, I was having a trust on it and happy with service, and took microwave on 28, 03, 2016. Since then I have facing one problem did complaint of it, the service man change Magnetron next time change PCB, next change, change coil all things has been changed and the proper function is not proper till now, and now they are calling it's a new function, so its v cant help you now the rice is not cook properly, and there r not replying to me properly... There spoilt my microwave.. Whats r u policy, one time service man v have told in head office there with replace microwave, I m fed up of ifb... My 16, 000/-r waste kindly look in to the matter customer id 2115560..after 2day U service man had Vist and having no problem solve... Name Aunp Singh..the person decent guys .. And I want final answer of it... Whst is going take place. I am fed up of the Ifb poor service and no response and from the day took the microwave compliant and guys cone and go I m. Not interest in open the microwave.. Now Was this information helpful? | |||||
Nov 13, 2016 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Oct 13, 2016 IFB Industries Customer Care's response Dear Chirag, As discussed with you by our branch, we will be closing your issue, kindly be in touch wiith branch for further assistance. Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue IFB Team. Verified Support Nov 26, 2016 IFB Industries Customer Care's response Dear Chirag.We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team | |||||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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