[Resolved] IFB — Poor Service and worst service

[Resolved] IFB — Poor Service and worst service

P prakashbw from Mumbai, Maharashtra

I brought recently(15 days back) top load washing machine from IFB. After so many calls (IFB Customer care, service center manager and technician) they installed the washing machine in the home. Following problems found while installing washing machine in the home by technician. 1. Bubble didn't come in the center. 2. Outlet pipe is leaking. I raised compliant on 14th Oct but no one visited home and resolve the problem till now and I'm calling ifb customer care every day. Please don't go for this product. After sale service is very very worst. Complaint number: 14016595 Was this information helpful? No (0) Yes (0)
Mar 23, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Oct 20, 2014 IFB Industries Customer Care's response Dear Prakash, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team. Verified Support Oct 24, 2014 IFB Industries Customer Care's response Dear Prakash, Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future. In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com Alternatively, you can also write to us at [protected]@ifbglobal.com alongwith your contact details and we will help resolve your issue. IFB Team
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