[Resolved] IFB — Regarding poor status

Bharath Kumar Boggarapu

from Nandyal, Andhra Pradesh

Address:

Kurnool, Andhra Pradesh

I am one of the users of IFB washing washing machine. My machine got struck with a problem two and half months ago and reported the concerned authorisation or dealer who had a look at the machine for at least five times in a period of three weeks but couldn't rectify it and started blaming the company for the problem in the machine. He even suggested us to write a complaint regarding the poor availability of spare parts and service. The problem with the machine is regarding the door hinge.

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Mar 17, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Jul 23, 2015

Updated by Bharath Kumar Boggarapu MODEL : Elena Dx 5.5kg

Verified Support

Jul 25, 2015

IFB Industries Customer Care's response Dear Bharath Kumar,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team.

Verified Support

Aug 05, 2015

IFB Industries Customer Care's response Dear Bharath Kumar,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied.

Assuring you our best services in future.

In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com

Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team.

Verified Support

Aug 05, 2015

IFB Industries Customer Care's response Dear Bharath Kumar,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.

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Comments

Bharath Kumar Boggarapu

from Nandyal, Andhra Pradesh

[protected]

Teena.harmony

from New Delhi, Delhi

Ifb has d worst customer support service.my door glass is broken, filter does not come out, the back aluminium panel has damages.the machine is not even a year old.they gave a defected piece.after complaining for six days I had to finally request one ifb technician to get d glass changed.its a shame for ifb.i would never recommend or buy ifb in future.