Address: | Bangalore, Karnataka, 560016 |
My ticket number is [protected]
Raised the ticket on 17th june.
After multiple followup phone calls, a service guy came on 20th june. He said that pcb needs to be replaced.
There is no estimated date given by when the pcb will be replaced. I have to call up everytime to find more information. The lady on the phone is very rude, does not give specific anwers. Says the pcb can be replaced may be after 3-4 days.
The 'may be' answer does not help me. I need a definitive answer by when i will have my machine up and running.
Have heard of stories of horrible service from ifb from many people, experiencing it now.
Your service guys who answer the phone defintely need training on how to talk to customers
Will hesitate to go for any ifb products in the future. Was this information helpful? |
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