[Resolved] IFB — Trolley (5.5 - 8kg) - order not delivered after 17 days

sachinsm1

from Bengaluru, Karnataka

Address:	560037
Website:	www.ifbappliances.com

I have placed the order on 16th july 2016 through customer care people. still now i didn't get the product.

Order no:[protected]

I called ifb care more than 8 times but all gave false commitment including customer care and floor manager/supervisors. they were rude while talking.

I didn't get any call from ifb. please do not contact ifb customer care it's a waste of time.

Ifb products are good but not there technical team and customer care.

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May 24, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Jul 25, 2016

G.Ramachandraiah's response My washing machine is not working properly and found Water leaking from bottom and also machine rotation is not properly.

Verified Support

Aug 03, 2016

IFB Industries Customer Care's response Dear Ramachan,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team

Verified Support

Aug 04, 2016

IFB Industries Customer Care's response Dear Sir/Madam

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Aug 13, 2016

IFB Industries Customer Care's response Dear Sachin,

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.

Aug 13, 2016

Updated by sachinsm1 Yes, after 25 days. You people are WORST in the service.

PLEASE DO NOT TAKE IFB PRODUCTS, THE SERVICE IS VERY WORST IN BANGALORE MAHADEVPURA BRANCH.