[Resolved] IFB — Washing machine all parts opened up by IFP service guy and never returned back to correct

SantoshKumar Honagunti

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

hi Pathetic service of IFB. The service request was raised in Bangalore for our washing machine (ticket no.[protected] on March 20th. A service engineer came in to replace the bearings and opened all parts of the washing machine. He said he needs to bring some one and never turned. Its been 3 weeks now and even after continuous followups there is no response. Why are we tormented this way? I want this to be resolved at the earliest or I must consider going to the consumer court for the torture. Santosh [protected]@gmail.com Bangalore

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Mar 21, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2015

IFB Industries Customer Care's response Dear Santosh,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Apr 20, 2015

IFB Industries Customer Care's response Dear Mr.Santosh,

Thank you for your feedback. We are glad your problem is resolved and you are
satisfied. Assuring you our best services in future.

In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL)
or[protected]other providers) or visit our website www.ifbappliances.com

Alternatively, you can also write to us at [protected]@ifbglobal.com along
with your contact details and we will help resolve your issue.
IFB Team