[Resolved]  IFB Washing Machine — Damage washing machine door

Address:Amravati, Maharashtra, 444603

With referance to complent no [protected], i would like to submit that, washing machine door with glass panel/door is unable to sustaine wt. of glass And due to glass wt. door hinges which are fixed in fiber body gets damage.so even after repair it gets damage soon and problem remains.It is not due to faulty use as your tecnician say.Also not consumer fault so chainge your design and use fiber glass instead of glass. Till that in warranty period give free replacement of fiber door to me whenever it gets damage.
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Mar 15, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
May 05, 2016
IFB Industries Customer Care's response
Dear Anurag,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
Verified Support
May 16, 2016
IFB Industries Customer Care's response
Dear Richa,

Hope your issue has been resolved. In case you require further assistance, you can contact us on:
BSNL & MTNL subscribers:[protected]
Other subscribers:[protected]
Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team
Complaint comments 

Comments

Working for last one & half months.On my last complaint Technician did not came and falsely send message resolved.What's the use of AMC &service centres.I reg.
fresh com.no.17693173, requesting to resolve it quickly.


Raj kumar khangwal
101a/24 jagdish colony
Rohtak
124001
Contact no. [protected]
Hi,

I got a IFB Washing machine in Unilet in BTm on May 7th 2016. Ticket No: [protected]..Technician called me on Moday around 12pm coming, I said come on Wednesday evening at 5pm..I have applied half day leave came from Hebbal to BTm(My Home), Atleast 20-30 times I have called to Technician name DEEPAK(Mob:[protected]) make sure to come.

Till 6:30pm I was waiting for him, wen I tried calling him, he stopped picking my call.I tried from different num he picked and told he was on Leave cant come..He talks like he the CEO of IFB Company..Talk very rude.

Initially only I am facing this problem how can I trust the IFB Service People in future.

Worst Service..again I dint any call from any one. Finally just they used the word "SORRY". And told some other reason Pin code change. From Morning I keep telling him BTM 1st stage.

Take Some action on that guy or else sure bad name come not for him, it comes for the IFB Company.

Rajesh
[protected]

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