IFB — Washing Machine gets very frequent problems (IFB Digital 6.0KG)

Address:

Hyderabad, Andhra Pradesh

Hi, We have bought IFB washing machine (Digital 6.0KG) in 1998. From the time we bought, the machine keeps on getting problems. In last 6years, we have given complaints more than 40times. Whenever, there is a compliant, the service people used to take not less than a week to rectify the problem. Once they fix and go, some or other problem comes within 1-2months. It will be like a torturing. No proper response from any of the service persons; neither service person nor service centre is responsive to our query. We have paid AMC for 2years which is still valid for ~10months. We fed up with the washing machine; we want to dispose the machine.. could you please help getting back the AMC money on pro rata basis. Could you please ask IFB to take away machine and give back the money that we have paid for lot of things. Thanks & Regards, Prakash [protected]