[Resolved]  IFB — Washing machine IFB

Address:

534216

Dear sir/madam,

We have purchased ifb washing machine (model: ifb w/m aw60205t) on[protected]. as per the info given by the ifb care we have taken extra warranty on 02-04-14.
We have paid the biil for extra waranty and as receipt ifb care authorised service centre gav estimation bill for the amount paid and said will give official bill in a week. we have followed nearly 5 months for official bill and after around six months he gave small paper. recently there was a problem in washing machine and contacted authorized service centre for warranty. he showed some format and said we need official bill for waranty which was not given to us after paying the amount. when we said we had paid amount and shown the receipt given by ifb care authorised service centre they are saying we cant do anything and it is useless. is this the way a globally reputed mnc treat their customer and responding irresponsible for their own fault. attaching extra waranty paid receipt

Regards,

Y s gangadhar,
([protected])
Mail: [protected]@gmail.com