[Resolved] IFB Washing Machine — Ifb front loading washing machine

Jayakodiganesan

from Puducherry, Puducherry

Address:

Pondicherry, Puducherry, 605102

I am using your product washing machine serina sx 5.5. it is not working properly from the begining purchased in 2010. complaints given for service to the service franchise (manakular electronics) at pondicherry several times but the service technicians frommanakular electronics are not well experienced they are doing service like trainee technicians. several complaints given through email to the customer care of ifb but no response till now. still my machine is not in use. i request your higher officials to take responsible and take immediate action

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May 15, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2016

IFB Industries Customer Care's response Dear Jayakodiganesan,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team

Sep 15, 2016

Updated by Jayakodiganesan As of Now I have paid 15000/- Rupees for service only for your product IFB washing machine serina SX 5.5 kg. this product is world very worst product from your company .the dealer you have appointed in pondicherry for service (Manakular Electronics) is very worst service centre.i have submitted lot of complaints regarding my washing machine no one is taking responsible to solve the problems on the washing machine. i am plaining to go for consumer cout very soon.