[Resolved] IFB — Washing Machine ticket closed without complaint resolving | |||
Model Elena 5 KG under AMC, ticket # [protected] raised on Sep 1, 2015, technican visited and informed part replacement told it will take a weeks time. Without my knoweldge on Spe2, 2015 he closed ticket and till Oct 2, 2015 he never turned back and every time when called his mobile telling me he will come in two days. This is second time IFB Service closing ticket with out resolving the complaint. Augustine [protected]@gmail.com [protected] Was this information helpful? | |||
Mar 29, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Oct 03, 2015 IFB Industries Customer Care's response Dear Augustine, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team. Verified Support Oct 12, 2015 IFB Industries Customer Care's response Dear Augustine, Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com We assure you our best services. IFB Team | |||
 1 Comment | |||
Comments
Received a call from # [protected] which is from delhi, using abusive language saying they cannot provide service product purchased in 2008. then why they asked me to take AMC in 2015 for the same product. Looks like this is there way of handling customer complaints
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