[Resolved] IFB Washing Machine — Washing Machine not working properly

Dixit Amitabh

from Lucknow, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh, 226025

My Customer ID is 1837693
and purchased a washing machine Model no Serena Vx 7Kg with serial no. 013045 on 14th June 2014
it is still in warranty period.
Till yesterday it was working quiet efficiently but now it's not working properly. There is a huge sound coming and also not drying the cloths too.
I tried to contact on[protected] & [protected] but even after 15 minutes of hold not able to lodge my complaint.
Kindly look in to the matter and book my complaint for repairing.
My Mobile Number is [protected]

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Aug 16, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Jul 06, 2017

Updated by Dixit Amitabh Just after this complaint I've received a call from [protected] saying he is the representative of IFB and asked to give the Debit Card number so that he can deduct Rs 10/- from my account as the registration charges.
As I refused to give the card numbers he disconnected the phone.

Verified Support

Jul 07, 2017

IFB Industries Customer Care's response Dear Sir,

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES