[Resolved]  IFB — Water leakage from the cabinet.

Address:Nellore, Andhra Pradesh

In My IFB washing machine there is heavy water leakage from the cabinet. I registered a complaint with the company on 4th Sept 2014 thro customer care number. and i also got a confirmation mail from ifbglobal that the complaint will be attended with 48 hours. I did not receive any call till 8th and again i called them. They said within 24 hours the local service personnel will contact and set right things. Till today i have neither received any call from the local service personnel or any reply from ifb. Every time i face the same problem. Can this be solved from your end please. My ticket number given by IFB for my complaint is :13710729.
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Mar 15, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2014
IFB Industries Customer Care's response
Dear Mr. Balaji,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
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