[Resolved] IFB — worst service every time, Again new problem has started, no response from customer care even after many complaint ticket nno: 15516772 | |||
I am using Angular washing machine, i have complained many times regarding service but till now no response . Previously in jan 2015 month i had problem of water leakage from machine. it took 25 days to solve. Almost 4 technicians had visited every time a technician come he opens it and check it but he did not understand what was the problem exactly. one person solved it but next day itself there was a problem with door lock, which was not fixed properly again a new tech came he fixed it. Same day again the rubber at the door of washing machine got problem. Now again i have problem with heavy sound in washing machine, I have raised a complaint but again same technician came to my home who damaged it before, I request IFB to change my service centre and send a senior technician who has experience in repairing ANGULAR WASHING MACHINE. My complaint was on 11 may 2015, today is 15 may 2015 NO response from customer service. Was this information helpful? | |||
Apr 12, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support May 15, 2015 IFB Industries Customer Care's response Dear Saisharan, We are extremely sorry for the inconvenience caused, We are looking into your concern, and will revert at the earliest . IFB Team Verified Support May 20, 2015 IFB Industries Customer Care's response Dear Saisharan, Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers: 3900 4321 Email id: [protected]@ifbglobal.com We assure you our best services. IFB Team. | |||
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