[Resolved] IFB — Worst service from IFB for Washing Machine.

renikuttan

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Hi, I have raised a complaint regarding my IFB Washing Machine on 07th Oct 2014 (Complaint no:[protected] I have not received any calls from IFB service center. So after a few days again I contacted Customer care, they told that the issue got resolved and the ticket has been closed. I told them to re-open the ticket since nobody contacted or fixed the issue. After a few days "again" I contacted customer care, this time also they told "The issue got resolved and the ticket is closed". But nobody fixed the issue nor contacted me regarding this. I'm bit worried about IFB's service. How come they can close the ticket twice without fixing the issue. The customer care executive provided contact numbers of the Bangalore Service center, I tried both the numbers, but no response. Waiting for some Magic to happen...

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Mar 19, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2014

IFB Industries Customer Care's response Dear Renikuttan,

We are extremely sorry for the inconvenience caused, We are looking into your concern, and will revert at the earliest .

IFB Team

Verified Support

Oct 21, 2014

IFB Industries Customer Care's response Dear Renikuttan,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future.

In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com

Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team