[Resolved]  IFB — Worst service provider

I have ifb front loading washing machine since july 2011. Last 15 days i encountered a problem with a machine it stopped suddenly i called up datar services dombivali mr yogesh who is authorised service center it took him 4 to 5 days to visit and resolve the problem but it was not resolved from datar service mr yogesh technician than again after 2 days technician came he removed all the parts of the machine and finally told that it will have to be replaced with new drum as it costed around 8000 he asked for advance there was no male in hime so female dont have money as a advance. I angrily spoke to yogesh he is worst person as customer service job i told him i will do legal action he told ok take it then i told him to tell his oerson to throw machine out he told ok i will tell him to throw such a response i got first time from any company and finally today they called it will take 15 days for a new drum i told him that i dont want to repair and will purchase new machine just come and assemble it again so that u can sell it in second technucian told that it will cost service charge rs 825 i dont understood that re assembling of a machine is datar services job why the hell i should pay. I really think that mr yogesh authorisation should be taken back by a company though ifb is a reputed company but because of such person like yogesh company's name is been spoiled. Very dis appointed by ifb after sale service datar services mr yogesh i will never ever in my life will suggest ifb machine to anyone because of rude and irresponsible after sale service..