IGL — Delay in IGL connection

Hi,
I had raised request for new IGL connection in Jan 2023 to Mr Anil Kumar from Marketing team and he had promised to install new connection in 3-4 weeks maximum. But I have received my BP number on 10th Feb and CA number on 20 Feb. But my connection not installed yet.
I am following Anil so he give me number of Mr Sunil Gupta, project incharge. Then I followed to Sunil Gupta and he give number of Puspender from installation team. Now I am following Puspendet but he is not picking the call.

This is wrost service and support I have seen in last 3-4 years. Nobody is listening and acting and keep delaying.

It looks they want extra money to install the connection which I will not provide.

Looking for some intervention from senior management to look into this matter otherwise I have no other option to tweet Mr Hardip Puri, Mr Dharmesh Pradhan and Honerable Prime minister Modi Sir.

BA NUMBER - [protected]
CA number- [protected]
Mob number - [protected]
Address- D2104, Supertech Livingston crossing Republic, Ghaziabad, 201016

Thanks,
Vivek Mohan