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Income Tax Department

Income Tax Department — ekyc method failed without reason

Address:MURUGAPPA NAGAR Tiruttani, Tiruttani, Tiruvallur, Tamil Nadu, 631209

I applied for the pan card and paid the fees through my debit card but the e-kyc failed due to which it displayed the following message :

Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.

I have done everything correctly; please consider my request,
And refund my money. Details are given below:
Token no. [[protected]]
Dob: 13/04/1940
Name radhakrishnan
E mail: [protected]@gmail.com
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Comments

To help resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
Reply
I applied for the reprint of pan card through e-kyc and i get the payment receipt and acknowledge number receipt, but when I am trying check the status of my pan card request, it shows no data found, please help me
Reply
NSDL e-Governance Infrastructure Customer Care's response, Apr 3, 2020
To help resolve your query/concern, reach us on [email protected]
I received an acknowledgment number based on my application for pan card. But whn i check the status it is showing no records found
my ack no:

[protected]
Reply
NSDL e-Governance Infrastructure Customer Care's response, Apr 3, 2020
To help resolve your query/concern, reach us on [email protected]

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    +91 11 2341 3317
    Income Tax Department Address
    A R A Center, E-2, Jhandewalan Extn., New Delhi, Delhi, India - 110055
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