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Income Tax Department — Income tax AO not closing my duplicate pan

Address:Bangalore

Hi Team,
Good day.

I hope this issue must resolve soon. I have submitted the duplicate pan de-activation request to Bangalore AO office. But still my PAN BBFPV1730D is not closed showing as active. Due to this situation i am not able to apply any loans from Bank and also not able to take home loan. Right now i have huge loan i need to take loan from bank and clear some finance loans. I request you to look into the matter as soon as possible. I have attached all the documents
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    A R A Center, E-2, Jhandewalan Extn., New Delhi, Delhi, India - 110055
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