Indane — Automated booking system through phone

Address:

Raipur, Chhattisgarh

I am a consumer of Indane LPG my consumer No. is K20264 and LPG Id is [protected]. Gas agency name is Kitchen Qeen at Raipur ( Chhattisgarh). Since last two times used to book for new cylinder threouth automated phone booking service No [protected], provided the the agency. But they supplied very late both the time. Lokking to this problem when this time i went to the agency for mannual booking he refused to book saying that since last 6 months i have not booked for new cylinder i have to pay fine. How it is possible that i can servive without gas cylinder. When i request to check his record he deadly denied to hear a single word. My submission is taht is there any system in the OICL to check when consumer is supplied cylinder last time if booked threou automated service.