Indane cintamani — Gas dealer's bribe

Today indane gas cylinder drlivered in my home. Delivery man give me a bill, that was 654. Then i gave 700rs he dnt returned me any changes and i asked why?? He said "remaining 46 rs was service commision and all of them also compulsarly pay for us". And also he noticd he wnts to giv 10 - 15 rs / cylndr to their auorites too. I saw that he had 6 cylinders fr delivery. Then apporximately per month he had 8000 as commision only. An middle class indian compulsaory give bribe for their essential things?? I dnt want to complaint that individual i want to complaint this whole system!!!
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