Indane — delay in delivering gas cylinder

Address:Kollam, Kerala

I am Dr. Preetha.P.S.( Consumer No. 20591) . I booked for a gas cylinder at Quilon Gas Services, Kollam around 10/4/2014. But I haven, t received the gas cylinder till now. (1/7/2014). On enquiry the gas agency told me that they reached my house with gas on 22/5/2014. But the door was locked. They convinced me that they will deliver the gas that week itself. Then I waited for next two weeks. After that I approached the agency with my vacant cylinder but they reused to give me cylinder and convinced me to deliver the gas next day itself. But till now I haven, t received the gas cylinder. Being an employee I wasted several days awaiting the gas. So please take necessary steps to deliver my gas in time. Thanking You, Yours faithfully, Dr.Preetha.P.S.
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My Indane gas distributor is Chandra Gas Agencies in Ambattur and my Consumer No is 38925 I have booked my cylinder on 07/02/2015 against Ref No 229251 and I received message on 9/2/2015 that Cash Memo [protected] has been generated and cylinder shall be delivered shortly. When i made frequent calls on the No[protected] there was no person to attend to the call and with great difficulty making so many attempts one lady picked the Call on 24/02/15 and replied that there is no delivery boys and gave the information that Bill has been generated and will be delivered within 2 days I waited patiently and there is no delivery of the cylinder nor the calls has been attended to enquire on delay .Since I am a working woman and i have senior citizens in my home. This is not only for me those who have connection with said distributor facing the same problem. Please consider this has an urgent requirement and sort this out in future.

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