[Resolved]  Indane — Delay in delivery of lpg domestic cooking gas cylinder

Address:

New Delhi, Delhi

Sir, I am Pankaj
R/o 227 kakrola housing complex,
Near Dwarka Mor Metro Stn.
Uttam Nagar, New Delhi-110059

Resp. Sir,

I am a consumer of RAJ FLAME, a Gas Agency ( CODE No. 9107266) SHOP No.11, SHANTI MARKET, RAMA PARK, MOHAN GARDEN, NEW DELHI-110059. And My consumer no. cx 1394340, I booked a cylinder for my house use vide its booking No. [protected] Dt.[protected], by your I V R service on phone and It was delivered me on[protected] as its cash memo No. [protected] after 13 days, While it has to be delivered with in 4 to 5 days, and this is a routine of this Agency for delay of delivery of cylinders. This Agency never delivers a cylinder10 to 20 days after booking. Whenever we try complaint regarding the same with the Gas Agency personals they always behave very rude and worst and never respond positive or reply proper AND they have given a Mobile No. [protected] for contact and this number always found switch-off or out of coverage.
Now I booked another cylinder on[protected] by I V R system and I received massage on[protected] for booking confirmation with booking no. [protected]-3786519 and then I received another massage on[protected] at 09:21:07 am for the same confirmation with same booking no. & cash memo no. [protected] and just after few hours of the massage another massage received on[protected] at 14:32:35pm for cancellation of the booking.And thereafter another massage received on[protected] at 17:00:08 pm for the same booking no. And with another cash memo no. [protected]. AND then another massage received on[protected] at 13:45:18pm for cancellation of the booking.

So therefore I request you to suggesting me that WHAT SHOULD I DO?

I AM A PHYSICALLY CHALLANGED PERSON AND CAN NOT GO TO THE AGENCY AGAIN AND AGAIN FOR COMPLAINTS.

PLEASE LOOK IN TO MATTER PERSONALLY AND OBLIGE.
Your's Faithfully,

PANKAJ