[Resolved]  Indane — Delay in gas cylinder supply.

Address:

Kannur, Kerala

Dear sir, I give below the following details for your information:- My customer No.-793. Name -E.Gopinathan.;Address- "Äashirwad".P.O.Kalliassery. Kannur -670562 Phone No.[protected]. Landline[protected]. e-mail ID. [protected]@gmail.com Distributor details.- Alainkeel Gas service. Mangad'.; P.O.Kalliassery.670562 Phone Nos.[protected].;[protected] I had booked for a refill gas cylinder supply on June 10th .After a month, July 11th I asked for a home delivery supply of Gas Cylinder.The supplier informed non availability of Stock and also wait for some more days.After a week I personally went to Alainkeel gas service, and requested for a cylinder.Their reply is same "we have no stock." "We have cleared backlog up to 3rd July.only"." Contact after few days.".This is the attitude of Distributor. Alainkeel Gas Service fixed time of delivery of cylinder between 4 and 5PM. When they say "no Stock", One can see Convoy of Auto rikshaws lined up in front of distributor for ' "Pay and carry" system. Even after more than 45days booking, they are denying refill and not even given a date of supply. On enquiry with our relatives and friends other places other agency never created such situtaion and supplis are regular.. Kindly note we are two old aged couple(76 & 67 years) and this distributor putting us in helpless.condition that too in the rainy days..I came to know the following from local people- 1.Somany time deny "home supply of cylinder". Ask us to " Pay and carry ", pick up from their Go down. 2.Diverting cylinders bypassing earlier booked persons. 3.Other distributors intimate a date of refill supply at the time of booking. I request you to look into the matter and help us out of the present situation. Thanking you very much Yours sincerely. Gopinathan.