Indane — Delay in getting LPG cylinders

Address:

Thiruvananthapuram, Kerala

I am an Indane LPG customer, bearing consumer number 34693 and getting LPG from the distributor M/s Lekshmi Gas Agency, Neyyattinkara, Thiruvananthapuram district of Kerala state. From the said gas agency LPG is now getting only 55 to 60 days after gas booking. Last time I have booked LPG on[protected] as booking number 492079 and on[protected] a message was received that LPG allotted to me as per cash memo number [protected], and the cylinder was delivered on[protected] with another cash memo number [protected], a gap of 1103 numbers behind the original cash memo. The gas agency has no satisfactory reply for the change of cash memo numbers. The same malpractice occurred in the previous LPG delivery during the September issue also. The reason for the cash memo number changes may strictly be verified and your goodselves may kind enough to stop the malpractices happening in the gas agency. During this financial year I have received only four subsidised LPG cylinders till date. Since my family members increased, one cylinder now runs only to 36-38 days. 55-60 days of delivery time make my family considerable difficulties. Hence I request that arrangements may please be made to get new LPG within 30 days after booking. P. Surendran, Shanthinikethan Perumpazhuthoor P.O., Neyyattinkara, Pin: 695126