Indane — Delay of supplying the refill cylinder

Address:Ernakulam, Kerala

I have booked for a cylinder through Pooja Gas on[protected] as ref.no. 579935 and on 15-05-15 I have received a message on my phone showing "Cash memo [protected] generated for booking
no. 579935, shall be delivered shortly.You can handover your AADHAR card Xerox along with
Form-2 to Delivery boy " but up to 19-05-15 I waited for the cylinder and by 4:30 pm I went to Pooja Gas ( Edappally ) to enquire about this cash memo .. they said the message was mistakenly forwarded so on the same day I have registered a complaint in Indane feed back form ( on line ) as docket no.2138768 then up to 25-05-15 I have repeated the same as docket nos. 2143626, 2150761, 2152007 & 2153946. In Indane reply mails they have mentioned that they have instructed the distributor to supply the refill cylinder as earliest, but sorry to say that up to 27-05-15 evening I didn't received my cylinder.
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I am also facing the same issue here. Since April 16th, I didn't receive my cylinder and bookings got cancelled five times.

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