[Resolved]  Indane — Domestic Gas not delivered

Address:

Thiruvananthapuram, Kerala

My consumer number is 9242407 and I am residing in Kazhakkoottam, Trivandrum. Last time (in the month of August), there were some many issues with Guhan Gas Service centre due to some strike and I had to go the gas office for 4 or 5 times standing in the long queue and did not get the gas. Finally they said we need to go to the delivery centre and collect the gas from there. It was written the gas will be delivered at home and nothing happened and I have to go to the office to collect it on Oct-17, while I have booked it on Aug. Same thing is happening this time as well. I booked on Oct-25 (I coudl book only on Oct-25, even if I went to office and collect the gas by 17-Oct as the onl;ine booking details were not updated). I received the cash memo generated message on Dec-04 and till today I did not get the cylinder. When I enquired, I need to go to office, get the bill and need to go the delivery centre to get the cylinder. I am carrying and staying away from my family and my husband. Everytime going and collecting the cylinder is really difficult for me.even it is against the rule as well. Anyways I had to go since I don't have any other option with me. Please so something at the earliest.