[Resolved] Indane Gas Agency — Gas cancelled without attempting to deliver

Punty

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600023

Name simon jayakumar, indane gas consumer cx18452828.
Gas booked and cash memo generated on april 6th no [protected]. The agency name is lord balaji telephone number [protected]. Without attempting delivery they have cancelled the booking on 9th april itself saying door closed. While we were very much available at home. When we called and said nobody came they told they will deliver the gas shortly. But without our consent another booking has been made via cash memo number [protected] and giving us the cylinder on 15th april.

This is not the first time they are doing like this. So i wanted to complain as they may be involved in some practises like this at the cost of the general public.

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Jun 5, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

May 02, 2016

Indian Oil Corporation [IOC] Customer Care's response We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .