[Resolved]  Indane — Gas Connection Without Bills

Sir/Madam I am Rakesh staying in Secunderabad. I have taken a connection from Yashoda Indane Services. and they charged me 5800/-. In this regards I also had the word with your customer care, and they also had word with the proprietor of the agency, but I dint receive any satisfactory answer. your customer care executive told me to show them the stove to take the connection without stove, since I was not having the stove already and I dont want to take stove from the agency because of vey higher charges, but for that they demand 4800/- I did ask for the bills of all the charges and breakups for the same. But that also they denied to provide. The answer I got was everything is on MRP and its mentioned on the products such as stove, tube . So to have the connection, as I was not having any option, I paid them 5800/- and got the connection but if I calculate the MRP of all items, then also total is not getting match with the 5800/- Selling items without bill that too on higher charges and without providing breakup is not ethical as well as illegal. As well as they said if you want connection you have to pay or else get lost. Can you help me to get back my money as well as I need all the bills for all the items, as getting Bills is the right of the customer. I got only two receipts one is of 1600 for cylinder and regulator and 441 for refilling. I require your attention in this matter ASAP.