[Resolved]  Indane — Gas Cylinder delivery/Booking issue

Address:

Palakkad, Kerala

Dear Sir, I am (T Kunjan), staying at Navukkode, Pattancherry PO, Palakkad Dt. My Customer No. is 17092, I have received last cylinder on 16/08/2014 and on the same day booked for next cylinder (and I received Booking No: 217325) because, as you are aware that more than 45 days required to deliver a cylinder after booking. I was waiting for the gas cylinder till to date but there were no response at all from the agent. When I reached to the agent and asked for the reason not delivering the cylinder, they stated that:- " this is your mistake that you have booked on the delivery day.. so now you can book" From today onward I have to wait for minimum 45 days more..!!! Therefore, I would like to know that:- 1. Approximately, how many days required to deliver the cylinder after booking..? 2. Can I book for the next cylinder receiving day..? Is there any notification/instructions to customers for booking..? If so where it is mentioned..? 3. If the conditions are there, why the system accepted my booking and issued the booking number...? Agent Details:- Kumar Gas Agency, Lakshmi Bldg, Mettupalayam Thattamangalam, Chittur Palakkad, Palakkad - 678101. +[protected], 3227789 Sincerely T Kunjan