[Resolved] Indane Gas — Gas dealer is not providing delivery of cylinders.

chitresh singh adhikari

from Bardoli, Gujarat

Address:

495677

Hello.
I am B.S. ADHIKARI, iam living in Chhattisgarh, korba my gas dealer is korba gas agency, my id no is 18657 and my kyc no is 10526. iam having indane household gas in my house, though I have been taking cylinders for many years now, earlier I use to take cylinders by myself, but due to some unforeseen circumstances iam not able to do soo, I have approached to the dealer he refused stating that my area doesn't fall in his area, though the showroom is hardly 2 km. from my house, eventually my friend also happens to be the regional manager of the region came to know about it after his request the cylinder was delivered 2 times, again the situation is same.
we were not at home couple of times when cylinder was being delivered so now he is refusing to deliver the cylinder.
please help me to overcome this situation, as the dealer is very arrogant and his reasons are not valid.
thankyou.
B.S. ADHIKARI

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Aug 3, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2016

Indian Oil Corporation [IOC] Customer Care's response We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .